HAT CARE

Maintaining your hat is very important if you want it to last a long time.

We are confident that with the right care your joseyhat will last for generations.

 

HOW TO HANDLE YOUR HAT

Handling your hat the right way is the first step to keeping your hat in good shape. It is very common to either grab the hat in the front pinching the dents, or by the edge of the brim.
Pinching the hat in the front will reshape the hat over time and if you continue to do so without getting the hat re-blocked for a long time the felt will eventually tear. If you want to grab your hat in the front, do so in a gentle manner and make sure to get your hat re-blocked if it becomes over pinched.

When grabbing your hat by the brim, you want to do so as close to the crown as possible to minimise distortion of the brim over time.

Preferably you would want to handle your hat with care by the crown, as the crown often holds its shape better than the brim.

 

WEATHER RESILIENCE

All of our hats are highly weather resilient, so you don't have to worry about getting caught in a heavy rainfall with your hat on. It is made to handle any kind of weather.

All you have to do is pop the hat back into its original shape (if your hat has a snap-brim, put it in its up position all the way around), and let it dry at room temperature.

If you have a hat rack or a hat stand of some kind, leave it there to dry, if not just leave it on a flat surface. Never use a blow-dryer or any other heat source to speed up the drying, it will destroy your hat.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

Cart

loading