🚚Free Shipping on Orders of $79+📦All hats come in a box

Shipping Policy

Shipping Terms for MonoNameHat:

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.
  • Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
  • Public Transportation Service

Customers can get free shipping if the order value exceeds $79. If the order value is less than $79, customers must pay the shipping fee.

  • Express Shipping Service

If the order value is more than $79 and customers pay a shipping fee, express shipping will be provided. If the order value is less than $79 and customers pay a shipping fee, express shipping will also be provided.

  • Delivery Area and Time

1.Worldwide shipping is available.

2.Express shipping to the Middle East and USA can be provided within just 3 days, while standard shipping can be provided within 5-15 days. As for other regions, express shipping can be provided within seven days only, and regular shipping within 7-25 days.

3.Customers must ensure that they have the correct address for delivery. If they are not available, the store will not be held responsible.

4.Customers must also pay customs duties and taxes if required by responsible government agencies.

  • Tips:
  1. Customers should check the order status periodically, and contact the store if there is any shipping issue. If the order is not delivered on the specified date, customers must contact the store to take the necessary measures.
  2. The store reserves the right to change shipping terms at any time without the need to inform customers in advance.
The delivery time for pre-sale products is 14 days

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

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